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Foreword

Statistics show that there are 70,000-100,000 chemical substances currently sold in the world and at least 1,500 new chemical substances presented every year. The chemical industry has become an important part of world economy. According to a report by the OECD, worldwide output of the chemical industry reached US$1.50 trillion in 1998, accounting for 7% of global GDP and 9% of global trade. It is expected that the world’s chemical industrial output will amount to US$4.92 trillion in 2020. The production and use of chemical products have greatly enriched the material life of mankind and significantly improved the living standards of people throughout the world.

 

System functions

 

Extended implication of KM

 

What’s the most realistic KM to NCM?

KM=(P+K)S

KM:Knowledge management

P:People,knowledge carriers-NCM employees

K:Knowledge,product knowledge, materials, information, and even wisdom

+:Technology,KM system + Learning atmosphere NCM works to create

S:Share,

 

What’s the most important one?

S: Sharing! To the KM system, knowledge sharing comes from powerful information searches and powerful information connection. NCM needs to develop corporate culture featuring knowledge sharing and break project fortress!

 

Problems that the KM system can solve:

1、    Learn about NCM products and specifications at any time;

2、    Solve puzzles of same product with different uses;

3、    Cultivate more opportunities of product cooperation with strategic partners;

4、    Market products made by customers through NCM channels;

5、    Give frontier salespersons more ideas and offer customers better supporting services;

6、    Lower cost enhances corporate competitiveness.

 

Outstanding and unique contributions of KM:

1 The KM system that we independently developed is a window for customers, making all the products viewed at a glance and featuring easy and simple use;

2 Make complex work simpler and more effective, and reduce repeated “contact points” for communication;

3 Shorten batch distances and make work more transparent;

4 Rapidly share products and services;

5 Effectively bridge the “knowledge gap” that appears when NCM is offering customers solutions.

Copyright. Shanghai Hersbit Chemical Co.Ltd/